Shipping & Delivery
When will my order arrive?
You will see standard despatch times below. If your order contains multiple items, the item with the longest lead-time will determine the despatch date. Please note that the ‘ships within’ period refers to the number of days before we expect your order to leave our UK office.
Estimate your product’s arrival by adding the processing and delivery times below.
|Product Type||Processing Time|
|In-stock prints, notebooks, mugs, coasters, bottle openers, tea towels and calendars||1-3 business days|
|Giclee Prints A4 & A3||5-7 business days|
|Giclee Prints A1 & A2||5-7 business days|
|Delivery Method||Estimate Time|
|Standard delivery||3-5 business days|
|Express delivery||1-3 business days|
What if I want my order more quickly?
We also offer an express service for unframed print orders and can ship your order by Royal Mail Special Delivery to arrive the next working day for an additional cost (details below).
How much will it cost to ship my order?
All of our products are shipped from the UK, allowing us to offer you low cost shipping fees. Your shopping cart will provide the delivery costs at checkout.
How will you ship my order?
For UK destinations we ship all orders by 1st Class post. If you’d like your order to be guaranteed to arrive before 1pm the next day we can send it by Royal Mail Special Delivery for an extra £4.95. This is our express delivery for addresses within the UK (this doesn’t include addresses outside of the UK).
For overseas orders we ship unframed prints orders by Registered AirMail. If you’d like your order to arrive more speedily we can send it to selected destinations by courier. Please request a price before checkout by emailing email@example.com.
What happens if my item is out of stock?
If this happens we will let you know as soon as possible. Whilst we keep large stocks and do everything we can to make sure that all items seen online are available, sometimes items may go out of stock temporarily.
Do you deliver to P.O. Boxes?
No, unfortunately we cannot deliver to P.O. Boxes.
Will my order be subject to VAT?
We are not VAT registered so no VAT will be added to these prices. Orders shipping outside of the EU will not be subject to VAT.
Will I need to pay local tax or duties on my order?
If your order is being shipped outside of the UK it may be liable to local taxes or duties. Any such charges are your responsibility.
How do I cancel my order?
You can cancel your order at any time before it’s dispatched. Simply send an email to firstname.lastname@example.org with ‘Order cancellation’ and your order number in the subject line and we’ll cancel it straight away.